Spam Emails / Backlisted  

If it is discovered through investigation that a client is sending a high number of spam emails from one of their domain emails and the email is blacklisted. The customer account (website and emails accounts) will be terminated and removed from our server without refund. Spam emails usually cause a server to be blacklisted and affect all accounts on the server.

If your email is blacklisted by error, we can look into this and try our best to help you resolve it for you.

 

How do I set up my Email on my Computer, Tablet or Phone?

When you access an email account through a desktop email application such as Outlook, or MacMail, the email application will require specific information about your email account. If Utilising your mail clients automatic setup fails, you can use the below to manually setup the account.

We recommend setting up emails as POP on your devices. When using IMAP a copy of all the emails are stored on the server in your webmail.yourdomainname account and take up space quickly. If using IMAP you may find you will need to log-in to your webmail.yourdomainname account and delete your emails regularly to save space. 

If you are using IMAP the emails will be in the cPanel email account and will stay in there until you are logged in, then the system sends them to your mail client.
If you're using POP, the emails will go to the mail client that is already logged in.

You can also log-in to email account/s via your cPanel > Webmail (see Tutorial on how to log-in to your webmail via cpanel..)

Non-SSL Settings
Username: Use your email address
Password: Use the email account’s password.

Incoming Server: mail.yourdomain.com

IMAP Port: 143
POP3 Port: 110
No SSL / TLS

Outgoing Server: mail.yourdomain.com

SMTP Port: 26
"Server Requires Authentication with username / password" should be selected
No SSL / TLS

SSL Settings
Username: Use your email address
Password: Use the email account’s password.

Incoming Server: mail.yourdomain.com

IMAP Port: 993
POP3 Port: 995
SSL

Outgoing Server: mail.yourdomain.com

SMTP Port: 465
"Server Requires Authentication with username / password" should be selected
SSL

IMAP - Good if you have lots of disk space!
Email access coordinates between the server and your mail application. Messages that you have read, deleted, or replied to will show up as such, both on the server and in the mail application.

POP3 - Good to save space and store on own PC!
Does not coordinate with the server. Messages that the mail application marks as read, deleted, or replied to will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.

Important Notes:

The system requires a username and password for both inbound and outbound
If using SSL, you must accept the SSL certificate, even if a warning appears.
The system uses SMTP to send outgoing mail.

Please refer to the following link with instructions from our wholesale server team on how to set up your email:
https://help.serversaustralia.com.au/hc/en-us/articles/206159376-Email-Guides 

Customer Tutorials / FAQ

29 Jan 2020

How to Do a Akeeba Backup and Download the File Through cPanel

How to Do a Akeeba Backup of a Joomla Website and Download the File through cPanel(PLEASE NOTE: IF YOU DO NOT HAVE ENOUGH DISKSPACE YOUR BACKUP WILL NOT...

10 Jun 2019

How to Add Bible References in the Sermon Message

How to Add Bible References in the Sermon MessageIn your website adminsitrator when adding a message in the PreachIt Component:Example: Sermon Preached from...

28 May 2019

How to Upload Sermons to Your Website

If we have installed the PreachIt Suite Extension to your website, these instructions will show you how to upload sermons:Log-in to your website via the...

11 Feb 2019

Blocked Emails

Blocked Mails Bouncing back, here is some info on why come emails dont get through to your...

02 Feb 2019

Fix Your Outlook Email Connection

Fix Your Outlook Connection view this...

10 Dec 2018

How to Add Intro and Full Article Image to your News Feed Article

After logging into the back end (administrator) of your website via yourdomainname.co.nz/administrator Step #1. Click on 'Articles' > 'Add New Article'...

10 Dec 2018

Other Website Design Service Fees/ Prices

To Fully Restore the last back up we have on file of your website (may be the first back up the launch of your website) = $250*  A restoration may be...

10 Dec 2018

Restore website backup

To Fully Restore the last back up we have on file of your website (may be the first back up the launch of your website) we charge $250*  A restoration...

10 Dec 2018

How do I set up my Email on my Computer, Tablet or Phone?

Spam Emails / Backlisted   If it is discovered through investigation that a client is sending a high number of spam emails from one of their domain...

10 Dec 2018

How to Clear your Browser Cache

How to clear Cache and CookiesThis article can help you learn how to clear your Browser Cache and Cookies visit:...

10 Dec 2018

How to add a PDF file to your website

Important - PDF Files should be uploaded with extensions saved in lowercase (.pdf Not .PDF) or the file may not upload to your website> (There is...

09 Dec 2018

How to Log-in to your Cpanel Webmail

  After logging-in to your cPanel account via yourdomainname.com/cpanel  STEP #1. Log-in to your cPanel and click on "Email Accounts" STEP...

23 Nov 2018

How to Clear Your Computer’s Browser Cache

How to Clear Your Computer’s Browser Cache The DNS Cache is space in your computer’s RAM memory and hard drive. The DNS cache saves copies of previously...

13 Nov 2018

How to edit a Joomla article from the front end of your website

How to edit an Article on your Joomla website front endThis is an 'Article' Edit Icon:A 'Module' Edit Icon looks like this (most modules are best left for a...

12 Nov 2018

How to Change your Joomla Log-in Password from frontend

  Log-in to the frontend of your Joomla website. Click on ‘Edit Profile’ to change your password. Please write your password down in a safe place...

24 Oct 2018

How to change your email password in cPanel

Step #1. After logging into your cPanel, click on 'Email Accounts'. Step #2. Under the 'Email Accounts' tab, click on 'Password and...

24 Oct 2018

How to Add New Email in cPanel

Step #1. After logging into your cPanel account, click on 'Email Accounts'. Step #2. Under the 'Add Email Account Tab', enter your email 'Account Name' in...

20 Oct 2018

FAQ - Customer Support Tutorials

 The following are helpful tutorials to help our customers manage their website.

Guests Online

We have 52 guests and no members online

Ausio Sermon for Christian Church Websites

Christian Website Design
Christian Web Design
PO Box 447, Blenheim, New Zealand 7240

M. 021 262 5145 
EMAIL US

 

Covid-19 Update

ChristianWebDesign.nz is operated from home and will continue to be so, during the New Zealand shutdown. During this time we will not be arranging any meetings with clients. If you wish to get in contact with us, please use the contact form on our website contact page.

Thank you.

Kiwi Kiwi Web Design
Please also visit our Partner Site KiwiWebDesign.nz for more info about our service..